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Automotive Parts Sales Advisor

  • £23,000 - £23,000

As a rapidly growing Company who are leaders within the automotive aftermarket, we have an exciting career opportunity for a Parts Sales Advisor.

We are looking for an outgoing Sales Advisor with excellent interpersonal and communications skills, who will contribute towards achieving branch and individual sales targets through developing sound customer relationships and applying effective sales techniques.

As the Sales Advisor you will be proactive and positive towards branch and company promotions and initiatives; leading on our aim to be the best supplier, employer and customer within our industry.

Main duties include

  • Working within the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries
  • Fully satisfy customer needs in respect of any part orders, respects or queries they may have
  • Contribute to a positive team performance whilst working on personal benchmarks to optimise personal performance and work on sale product promotions
  • Liaise with the Distribution Co-ordinator as required ensuring delivery requirements to customers are met
  • Develop knowledge of products through study of internal literature
  • Use E-learning portal to improve performance

The ideal candidate will have experience in telesales and/or customer service, ideally gained in a fast-paced sales-driven environment.

What you'll need to succeed

  • Organised with great attention to detail
  • Customer focused
  • Dynamic, outgoing and energetic
  • Target driven, motivated by sales and able to deal with rejection
  • Willingness to learn and develop
  • A team player with the ability to also work independently
  • Excellent interpersonal and communication skills, both written and verbal
  • IT Literate 
  • Knowledge of car parts and MAM/Allicat are desirable 

Salary

Competitive + opportunity to earn a performance related bonus (£1000 per month for individual sales and up to £175 per month for overall branch target achievement)

Working hours

46.25 (average) hours per week, Monday to Friday with Alternate Saturday Working.

What We Offer!

  • 28 days annual leave, including bank holiday and opportunity to increase annual leave for time served
  • Online employee discount scheme including big discounts to local cinemas, theme park attractions, major retailers and much more
  • Healthcare cash plan
  • Company pension
  • Internal Development Programmes
  • Career progression

Automotive Assistant Branch Manager

  • £28,000 - £28,000

As a rapidly growing Company who are leaders within the automotive aftermarket, we have an exciting career opportunity for an Assistant Branch Manager based within our new Southend branch.

We are looking for a passionate Assistant Branch Manager, who with excellent interpersonal and communication skills, will help lead and work alongside our sales team boosting branch sales, customer relationships and hitting monthly sales targets.

As the Assistant Branch Manager, you will be proactive and positive towards branch and Company promotion and initiatives; leading on our aim to be the best supplier, employer and customer within our industry.

Main Duties include:

  • Daily Sales, Margin and Profit Performance to ensure the team/branch is staffed to deliver budget daily
  • Measure and Manage Sales Advisors against their KPI’s
  • Daily Communication with the Team to include team briefs, updates on performance and constructive feedback where customer standards aren’t being met
  • Recognise excellence with constructive feedback and use positive communication to engage the team
  • Ensuring the team are delivering excellent customer service and updating the Branch Manager where this has been affected

The ideal candidate will have the experience of working in a strong, sales, target driven environment within an automotive background.

What you'll need to succeed

  • Display qualities to manage and motivate a diverse team
  • Driven to achieve
  • Able to set high standards of work and appearance
  • Be focused on delivering excellent customer service
  • Confident and capable of leading by example
  • Good interpersonal and leadership skills
  • Ideally have experience of P&L Management, commercial management exposure and previous use of MAM or Allicat

Salary

Competitive + potential to earn up to £1000 per month for individual sales and up to £175 per month for overall branch target achievement

Working Hours

46.25 (average) hours per week, Monday to Friday with Alternate Saturday Working

What We Offer!

  • 28 days annual leave, including bank holiday and opportunity to increase annual leave for time served
  • Online employee discount scheme including big discounts to local cinemas, theme park attractions, major retailers and much more
  • Healthcare cash plan
  • Company pension
  • Internal Development Programmes
  • Career progression

 

Clinical Sales Manager

  • £35,000 - £38,000

To provide support to the installed base of all existing product customers and iMDsoft Metavision installations. To provide direct support to the sales team in delivering pre sale trials, pre sale tender response, pre sale sales presentations and pre sale D&P exhibitions. To work closely with service and sales teams to provide support to post sale installation process. To understand all facets of product line up both hardware and software including Metavision suite and provide Communication Bridge with FDT research and development team. At all times remain flexible in delivering any other customer support and sales requirements acting at short notice when required. Clinical knowledge and ability to relate equipment to clinical environment is essential.

Support installed base:

  • In co ordination with sales team visit and closely liaise with installed base users for the purpose of company visibility, identifying training requirements and identify any problems arising from installed equipment
  • In co ordination with sales team coordinate and help deliver user training courses
  • In co ordination with sales team over see and co ordinate any configuration changes or issues on site
  • In co ordination with sales team over see and co ordinate any software upgrade requirements onsite
  • To co ordinate with service team on all customer support requirements and to provide communication bridge where required between sales team, service team and customer
  • In co ordination with service department form part of on call rota and provide on call support over weekends and national holidays

Support pre sale customer trials

  • In co ordination with sales team and help deliver pre sale customer trials and demonstrations
  • In co ordination with sales team and trial site identify equipment required for trial
  • In co ordination with sales team configure trial equipment
  • In co ordination with sales team help deliver training, provide customer support on site and via telephone and maintain company visibility on site during trial period
  • In co ordination with sales team help prepare quotes, tender submissions, sales presentation.
  • In co ordination with sales team help deliver sales presentations and sales D&P  days

Support installation process

  • In co ordination with sales team provide pre installation clinical user training
  • In co ordination with sales team provide post installation clinical support and training for users

Working Hours

  • Normal hours of work will range from 9.00 AM to 5.00 PM
  • Hours may vary and will require evening and weekend work as driven by needs.

Working Environment:

  • Work is usually performed in a office setting or hospital environment
  • Will require travel to customer/remote sites to complete tasks

Physical Demands:

  • Lifting, carrying and delivery of services and supplies
  • Ability to communicate clearly to other employees and customers

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