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Marketing Intelligence / Business intelligence, Power BI, Qlik, Eloqua

£25,000 - £35,000
IT

Marketing Intelligence / Business intelligence, Power BI, Qlik, Eloqua

You will have an important role in the overall success of the global Marketing Intelligence program. This role will support the implementation and build of the global marketing standards for fact-based reporting to drive performance and demonstrate impact to the business through detailed analysis and data driven decision making

You will be a hands-on user in building key go-to dashboards and standardized reports to provide ongoing insight to marketing stakeholders, with initial focus on Attribution, Campaign and Performance dashboards. Advise marketing operations functions on data requirements necessary to perform desired analyses, managing data mart behind BI solution

Desired Qualifications 
BI platform experience – Microsoft Power BI and/or Qlik Sense ideal
General understanding of marketing programs, channels of execution, and revenue operations
Ability to look across solutions and identify areas for process improvements and standardization
Ability to create and deliver executive summary presentations relating to established dashboards and reports
Minimum Qualifications
4-year college degree, preferably in Marketing, Business, Mathematics, IT or a related area
3-5 years of experience in a marketing operations/business intelligence role 
Experience in revenue operations platforms – SFDC, Marketo/Eloqua

Java Developer

£35,000 - £35,000
IT

Java Developer – Life Sciences/Pharma AI

Developing cutting edge, semantic software for the life science and healthcare industry.
Job Title: Java Developer – Life Sciences/Pharma AI
Location: Cambridge, UK
Salary: £ Competitive dependent on experience
Benefits: Healthcare, Pension, Share Eligibility, Bonus plan, 25 days’ annual leave
Hours: 37.5 hours (Monday – Friday)

The Company
Our Client is a rapidly growing global AI company focused on the healthcare and life science market. Founded by an experienced team of scientists, engineers and commercial management, our award winning, innovative platform transforms textual content into rich, connected data used for business intelligence, machine learning and search.  client Our base covers the majority of the world’s major pharmaceutical companies and our technology has won numerous global award for innovation and achievement. Our home is the world-renowned Genome Campus in Hinxton, Cambridge UK provides world-class facilities and opportunities to interact with researchers and companies involved in emerging informatics that makes a real difference to people’s lives.

What Makes Us Different
Joining us means that as well as a highly competitive salary and fantastic benefits package, but it’s also an opportunity to work somewhere with a different philosophy. At our heart, we’re excited by the possibilities for our technology and embrace new use-cases and ideas. We don’t stick to a rigid architecture but encourage the use of the right technology for the right problem, looking to all our developers for input and inspiration. We don’t suffer from politics and hierarchies, you’ll interact with everyone from management to marketing every day and have the opportunity to have your voice heard. We don’t pigeon hole our team members but let them explore new areas and research our products of the future. Above all, you’ll be directly shaping the cutting edge of informatics and drug discovery with some of the world’s major pharma and life science companies. The working environment is relaxed and informal and you’ll be encouraged to take ownership of key projects and explore ideas and technologies.

The Role
We’re known for solving the problems other solutions can’t and we’re looking for developers who thrive when faced with new challenges and opportunities. You’ll be joining at an exciting time as we begin to design and develop our new semantic platform and you will play an important role in making this vision a reality. We’re not a software shop, but a team that engages in collaborative R&D with our customers to devise new solutions to problems they’re facing. The main duties of this role include:
• Developing new components for our innovative platform for solving problems with large volumes of text-based data
• Developing rapid prototypes to test potential approaches in areas such as text mining, machine learning, graph technology, or others suited to your skill set
• Working with customers and partners to integrate multiple APIs in data workflows
• Testing and documenting the above
• Working to deliver exceptional customer support

Qualifications/Skills/Experience
The ideal candidate for this role will have:
• Experience of developing and deploying Java 8 solutions
• Familiarity with common forms of data such as XML and JSON and experience processing such data
• The ability to design and build unit-tested, modular code and deploy and run it on Linux servers locally or in the cloud
• Experience of designing or using RESTful web services and deployment of data across the network
• Understanding of Agile software development process and software management/deployment tools such as maven, git, docker, AWS, Jenkins etc.
Additionally, any experience in the following would be advantageous:
• Basic web front end experience using JavaScript and libraries such as JQuery and/or using a current framework (e.g. Angular, React)
• Lucene based search technologies such as ElasticSearch
• An interest in Machine Learning / AI or some experience with common toolkits
• Querying databases using SQL
• An outside interest in coding.
Knowledge of pharmaceutical domain or semantic technology is not a requirement, however a willingness to learn about the approaches and technology in this area is essential. This is a fantastic opportunity to develop your skill set in one of the hottest areas, based on a fabulous campus in south Cambridgeshire.

Frontend Engineer

£60,000 - £65,000
IT

Front End Developer - JavaScript, TypeScript, React, AWS

Smart Energy company based in Central London are looking for Developers to join the growing business… You’ll be working on some cool projects and changing the world too ?

Working with TypeScript, React, and Serverless framework on AWS Lambda, you’ll be helping to build our next generation of portals for their platform.

Required skills

• JavaScript, ideally TypeScript too

• CSS and HTML

• Familiarity with React

Advantages

• Knowledge of AWS Lambda and Serverless

• Building interfaces for data using tools like D3.js

• Accessibility and web performance tools and practices

• Experience with testing frameworks such as Jest, Puppeteer, Selenium

• Interest in reactive or functional programming

Backend Engineer

£70,000 - £75,000
IT

Senior Software Developer - TypeScript, AWS, Data Science, Serverless, IoT

Clean energy company in London is seeking a Senior Software Developer - TypeScript, AWS, Data Science, Serverless, IoT

As a Software Engineer you will be helping us to develop the platform using a variety of tools and approaches across the stack to tackle a wide variety of technical challenges, such as linear programming and machine learning.

Core technologies we work with include TypeScript, AWS and ElasticSearch. We're working with lots of data, so experience in data science using R or Python is a plus, as is experience in machine learning. A background in engineering or science would be beneficial, as would experience in pure functional languages like Haskell.

Required skills include:

Excellent TypeScript or JavaScript

Experience with AWS and ElasticSearch

Knowledge of core web technologies and protocols

Advantages:

Higher education in science or technology

Serverless; Data science with Python or R; functional programming with Haskell

Avaya Engineer

£45,000 - £45,000
IT

Our Client are a leading Unified Communications integrator and specialise in the provision of managed services and technology solutions to multi-national clients across Europe. Headquartered in the City of London, just off the “Silicon Roundabout”, the company supports clients in 35 different countries via its UK based Service Centre and an infrastructure of in-house and partner engineering resources.

Partnering with best-of-breed IP Telephony vendors, they have a service-based culture which earns them “Trusted Advisor” Status with leading blue-chip organisations across the UK and mainland Europe. They are a fast-moving organisation that deliver niche, specialist services to a growing client base. 

ROLE PURPOSE

This role will encompasses fault diagnosis and resolution in support of incident and problem management. It also includes configuration and potential lab work to pre-stage equipment followed by the implementation at client sites throughout the UK and in mainland Europe.

The portfolio of equipment to be supported will include Avaya CS1K, Meridian all options, CallPilot, CC6, AACC products and Avaya RED UCM/SMGR, Session Manager, SBC, Communication Manager, Aura Messaging, Presence Server, Conferencing Server, One-X Attendant

KEY INTERFACES a

Customers at all levels

Internal Support teams

3rd Parties as appropriate

KEY RESPONSIBILITIES

  1. Incident Management

Responsibilities:

  • Provide remote and on-site diagnostics and maintenance support for deployed systems
  • Implement the relevant system changes to resolve system faults
  • Ensure Remedy trouble ticket is regularly updated
  • Adhere to operational procedures
  • Support service colleagues on incident calls
  • Manage incident in line with SLA
  • Provide technical input into incident reports
  • Provide technical input into closure reports where required
  • Adhere to Remedy update standards  (Quality of input)
  • Engage and interact with end manufacturer for third and fourth level support
  • Keep abreast of product developments, patch databases and other known issues through regular review of manufacturer bulletins etc.
  • Undertake Avaya training courses for supported products to maintain and understand the Avaya portfolio
  • To review and update operational documentation for new and existing products and update as necessary
  1. Problem Management

Responsibilities:

  • Proactively assist in identifying/highlighting  problems
  • Manage the problem throughout the lifecycle of the problem
  • Ensure adequate handover has been completed should this be required
  • Ensure service centre advisor is updated regularly on progress of problem resolution
  • Escalate as early as possible in order to gain support where required
  • Engage and interact with end manufacturer for third and fourth level support
  • Intermittent travel throughout Europe in support of Problem resolution
  1. Escalation Management

Responsibilities:

  • Engage key contacts as per the escalation process, and in good time
  • Provide technical input as and when required during an escalation and/or post escalation
  1. MAC Completion

Responsibilities:

  • Complete MACs within stipulated SLAs
  1. Projects and Transition

Responsibilities:

  • Provide SOWs and MOPs when required
  • Undertake pre-staging to verify configurations where applicable
  • Undertake system installations and upgrades
  • Fulfilment of site audits/project activities as required
  • Undertake MATs as and when required
  • Intermittent travel throughout Europe in support of Projects
  • Responsible for reading, understanding and complying with Connect’s Information Security policies.
  1. Presales and Sales support

Responsibilities:

  • Provide technical input and support on identified opportunities as requested
  1. On site engineer

Responsibilities:

  • Work on site when required
  • Follow direction of applicable on-site contact
  • Adhere to the code of conduct
  1. On Call

Responsibilities:

  • Provide on-call support out of hours
  • Provide incident management out of hours
  • Adhere to escalation procedure where required in good time

FORMAL EDUCATION AND TRAINING

  • HND/degree engineering or related qualification / 5 Year + practical experience in this role
  • Manufacturer accredited maintenance / installation training courses
  • Formal support apprenticeship would be a distinct advantage

KEY SKILLS & EXPERIENCE

  • 5+ years experience working in the unified communications industry
  • Recognition of the issues involved in working in the service industry, with particular emphasis placed on customer focus
  • Proven track record working in a technical support/fault finding environment
  • Ability to form close working relationships with customer community, sub-contractors
  • Computer literate with experience in delivering a technical support function

KEY COMPETENCIES AND REQUIREMENTS

  • Customer Focused
  • A self motivated team player with excellent interpersonal skills
  • Excellent client facing communications skills
  • Ability to form close working relationships with customer community, sub-contractors
  • An outgoing individual willing to participate as part of a small and flexible team
  • Experience and formal training on Avaya (Blue) Products
  • CS1K, Meridian 11C/61/81, CallPilot, Symposium/CC6/AACC and Avaya RED UCM/SMGR, Session Manager, SBC, Communication Manager, Aura Messaging, Presence Server, Conferencing Server, One-X Attendant
  • Flexible approach to working hours to support our contracts and able to travel at any time of the day
  • Ability to work effectively under pressure
  • Full driving licence, mobile with own transport

 

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